CHECKUNO / SUPPORT
Support for Checkuno
Get help with Checkuno, restore Pro access, report a reproducible issue or ask a privacy question.
Updated November 8, 2026
Tell us what happened
Email [email protected] or open our feedback form on Tally. Include your iPhone model, iOS version, app version, test name, expected behavior and what you observed. The website link opens the external Tally form; do not send passwords, payment-card information or unnecessary private files.
A check is unavailable or incomplete
Confirm that your model supports the function, required accessories are connected and permissions are allowed in Settings. Retry one check in stable conditions. “Incomplete” or “unsupported” does not mean that the phone failed. See the guides below for practical isolation steps.
Restore Pro access
Use Restore Purchases in the app while signed into the Apple account used for the original purchase. Make sure you have an internet connection. If access is still missing, contact us with the product name and a description of the problem; do not send payment-card details. For refunds or billing issues, use Apple’s purchase support.
Privacy or deletion requests
Read our privacy policy to understand local diagnostics, Firebase, RevenueCat and optional feedback. For data requests, email the address above and explain which service or submission your request concerns.
App name during the transition
The product is now Checkuno. An older installed version or App Store listing may temporarily display the previous name. The App Store app ID remains 6752949053.